Check product history and context, then explain or hand off
Keep More Margin.Let AI Run YourChat Sales—24/7.
Welcome customers on WhatsApp and WeCom. Let AI reply, recommend and follow up while you build direct customer relationships.
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Tell AI your brand and product. Start testing your AI salesperson in about 3 minutes.
Describe what you sell and AI prepares a first sales configuration. Test it in a customer simulation, then add more detail. Three minutes is a quick-start goal, not a guaranteed completion time.
- Start with a brand or product name, without a long form
- AI drafts the sales method and identity
- Simulate customer questions immediately and refine as you go
Your AI salesperson welcomes customers 24/7, even when your team is offline.
See customer questions, AI replies and handling status in one conversation. Your team can take over when judgment or a personal touch is needed.
- Respond to common questions and buying concerns
- Recommend the right next step using conversation context
- Track AI and human handling, with handoff when needed
↗ Hand off when expert judgment is needed
Choose a sales approach that fits your business, and give AI your best playbook.
Different businesses sell differently. Choose a full-conversation technique so AI can recognize concerns and guide the next step throughout the chat.
- Expand the techniques to see the current choices
- Choose Standard Sales or Risk Awakening and see how each works
- Refine your choice after a conversation test
Selected: clarify the customer's needs, explain options and guide the next step.
When customers go quiet, AI keeps following up with a plan for each customer.
AI uses earlier conversation, sales stage and silence time to shape the next message. Preview the full plan and stop when the rules call for it.
- Time follow-ups to stage and silence
- Preview steps in a clear timeline
- Stop for a reply, payment, refusal or human takeover
TriggerAn active sales chat before a formal recommendation
- 1After 2 hoursContinue the needAI uses context
Recall the customer's concern and ask what else they need.
- 2After 7 hoursAdd an optionAI uses context
Offer one relevant choice based on earlier objections.
- 3After 15 hoursAddress hesitationAI uses context
Answer what remains unresolved without repeating a script.
- 4After 27 hoursClose respectfullyAI uses context
Leave a way back without sending too many messages.
▪ Stop conditionsStop after a reply, payment, refusal or human takeover, according to your rules.
Customers can send a photo. AI uses the image and context to continue the conversation.
Use the picture, conversation and merchant rules together to ask, explain, recommend or hand off. Pet and car examples below are illustrative flows, not claims that those industries are live.
- Read visible product or situation details from the image
- Decide the next step using chat context and merchant rules
- Ask for details or hand off when professional judgment is needed
Ask for context; refer health questions to a professional
Ask about the damage and arrange human assessment
Image + chat context + merchant rules → ask / explain / recommend / hand off
When one AI reply falls short, improve it from that exact message.
Open the reply to see what AI knew, how it judged the situation, and why it answered that way. Discuss a better approach before changing live rules.
- Select an individual AI reply for review
- See facts, business judgment and reply rationale
- Discuss a fix and preview it before changing live rules
A new serum made my skin red before. Can I use this one right away?
It's gentle, so you can start using it every day.
Needs improvement✦ Discuss with AI: what should we ask before deciding on a handoff?
Find opportunities. Build better ad creative.
Explore a product opportunity with public market signals, then make a clearer ad for the audience you want to reach.
Meet customers in the channels they use.
Keep a customer conversation moving where it started.
Continue sales conversations in the WeCom ecosystem.
Tell AI what you sell. Start building your AI salesperson.
Start with a product or brand, try a customer simulation, then refine your sales approach.